Coupons are great customer service/promises are not. DO NOT RELY ON THEM TO PICK UP AND DELIVER YOUR CAR AS PROMISED. They will flip it back around on you and will NOT cover the uber to get back to your vehicle automotive blessings.. ya right! I am a single mother that takes care of seniors. My client asked me to take her car to work with me today that she had found a company that had a great coupon and that would pick up and drop off. Everything went smoothly at first, but the car was completed at eleven thirty this morning, I didn't get a notification that they weren't coming until three when they sent a text stating to call them( i dont read my texts at work), they called me at four twenty seven when they were supposed to be to my job to drop off the car by four thirty to tell me that they were not going to be there at four thirty. And the only way that I would be able to get my car is if they came the thirty minute drive to come, get me, take me back to their shop to get my friends car. They are trying to act like it is a lack of communication on our part. However, the car was completed at eleven thirty and we didn't get a call till four thirty. Make that make sense! I never write bad reviews, but this one was so bad. The lack of communication, the lack of consistency, the lack of ownership of something that they did wrong is just unacceptable! Do not do business with this company! I am a single mother who now can not pick up her child by 6 when I was supposed to have the car by 430! THEY DONT CARE AND GAVE NO SOLUTIONS!
Reviews
The name says it ALL! The Team is productive! Awesome in Everything!!
Becky, thank you for the review. We are glad you trusted us with your 2018 Jeep Compass for the brakes. We look forward to seeing you again in the future.
They were very upfront about pricing and time frame to have the work completed in. They completed it on time on budget. There is a pre-approval process that is very easy to decide what you want them to do, how far you want them to go and when you approve they do what they say. Recently had them work on an older 98 f150. It's my work truck will not take it to anyone again but them
Terry thank you for the review. I am happy to see that we hit all the points for you. It is always our goal to meet our customers expectations. It has been a while since we have seen an older F150 and was great to get to replace the valve cover gaskets and service the fluids in the truck. Here's to many happy miles with your truck.
Charlie and his team are very thorough and spend time walking the customer through the problem statement and solution paths for remediation. I would highly recommend.
Gene, Thank you for the review. It is always our pleasure to serve our customers and keep them informed of what is going on with their vehicles. We look forward to seeing you again in the future.
Got me in and out fast. There's wifi while you wait. No attempted upsells. Posted videos of wipers and an issue with the area around my tailpipe.
Jennifer, thank you for the review. We are glad you trusted us to get the oil changed on your 2025 Honda CR-V Hybrid. Glad to hear that there was no pressure to up sell anything that was not needed. We look forward to seeing you again in the future.
They have fair pricing and are transparent with you, always offer deals or notify me when they have a deal that would be relevant to my cars needs and have even sent me a $25 gift card to their shop in the mail just for being a customer😊. Great service, they are always very kind/honest and I never feel like I’m being pressured to spend more money than intended like most auto shops.
Gianna thank you for the review. I am glad to hear that our gift card got to you and it was helpful in getting your next repair done. It is always our pleasure to service your 2019 Nissan Versa. Glad to hear that you gat a call about our special of the month also.
Needed in alignment,. They gave me a list of all the worn components that affected the alignment along with cost. They also provided an analysis of everything else that needed to be addressed. If not now in the near future. They also gave me.a ride home and picked me when the car was ready.
Mark thank you for the review. It was our pleasure to get the alignment done on the 2007 PT Cruiser. I am also glad to hear that we were able to bring you home so you could do your things while we repaired the car, and came and got you when it was complete.
It always good to come back where I started my automotive career always a plus seeing my mentor I appreciate you guy for fitting me into your busy schedule for my ac recharge on my 07 Chevy Silverado 1500 will always recommend anyone to come to check out my people at automotive blessing
Bert, thank you for the review. It is always great to see an old employee that has moved on to be a better person for themself and their family. Glad you came in for the A/C work on the 2007 Chevy Silverado also.
Fantastic time with AB…. We were able to move our box truck over and they did a full diagnostic on the electric system. Ended up having to have the computer replaced and they did a great job. I appreciate Charlie, very professional, very prompt, fair on his prices and great communication throughout the entire process will definitely recommend and we will continue to go to them
David, Thank you for the review. It was a challenge getting the 2007 E-450 back up and running since it got here after it was taken apart. We are so glad you are satisfied with end result. We look forward to your next visit.
Diego, Thank you for the review. We are glad you came in for your maintenance on your 2024 Toyota Corolla. We are looking forward to your visit.